Siren Rewards – Privacy Policy

Last updated: 26th November 2025

Siren Rewards (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use the Siren Rewards mobile app and website.

By creating an account or using Siren Rewards, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Account Information

We collect the following information when you sign up:

• First name

• Work email address

• Password (encrypted)

• Optional: Any information you submit through Manual Verification

1.2 Device & App Information

We may collect:

• Device type

• Operating system

• App version

• Usage data related to how you interact with the app

1.3 Business Interactions

If you redeem discounts or interact with business listings, we may collect anonymous usage data to help improve offers and app performance.
We never share your identity with businesses.

2. How We Use Your Information

We use your information to:

• Create and manage your Siren Rewards account

• Verify your eligibility as a frontline worker

• Provide access to discounts and your digital Siren Rewards card

• Improve app performance, features, and user experience

• Send important service emails (verification, support, updates)

• Protect against fraud and unauthorised access

We do not sell your data.
We do not share your personal details with businesses.

3. Manual Verification

If you do not have an eligible work email, you may choose manual verification.
Any documents or information you upload are:

• Used only to confirm your eligibility

• Stored securely

• Deleted once verification is complete (unless law requires longer retention)

4. How We Store and Protect Your Data

We take your privacy seriously.
Your data is protected using:

• Encrypted storage

• Secure authentication

• Strict access controls

• Industry-standard Canadian data protection practices

We will never request your password by email.

5. When We Share Information

We may share necessary information only with:

• Service providers who help us operate the app (e.g., email services)

• Law enforcement, but only if legally required

We do not share, sell, rent, or trade your personal information with advertisers or third parties.

6. Your Rights (Canada / Nova Scotia)

You have the right to:

• Access the personal information we hold about you

• Update or correct your information

• Request deletion of your account and stored data

• Withdraw consent (may affect your ability to use the app)

To make a request, contact: support@sirenrewards.ca

7. Data Retention

We retain your data only as long as necessary to:

• Provide your account

• Meet legal obligations

• Resolve disputes or fraud

You may request full deletion at any time.

8. Children’s Privacy

Siren Rewards is not intended for individuals under the age of 16.
We do not knowingly collect data from minors.

9. Changes to This Privacy Policy

We may update this Privacy Policy as the app grows.
If we make significant changes, we will notify you in the app or by email.

10. Contact Us

If you have any questions or need support, you can reach us at:
support@sirenrewards.ca